Terms of service

Effective Date: 15 August 2021

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Website Terms of Use

Ownership of Site; Agreement to Terms of Use

These Terms and Conditions of Use (“Terms of Use”) apply to The Glamping Association website at www.theglampingassociation.com and all affiliated sites linked to it by us or our subsidiaries and partners (collectively, the “Site”). The Site is the property of The Glamping Association and its licensors. By using the Site, you agree to these Terms of Use. If you do not agree, please do not use the Site.

We may update these Terms of Use at any time at our discretion. It is your responsibility to review them periodically. Continued use of the Site following any changes means you accept those changes. Provided you comply with these Terms, we grant you a personal, non-exclusive, non-transferable, limited right to access and use the Site.

Content

All text, images, graphics, logos, audio, code, and other materials (“Content”) on the Site are owned or licensed by The Glamping Association and are protected by intellectual property laws. This includes the design, layout, and look and feel of the Site.

Unless otherwise stated, you may not copy, reproduce, republish, upload, post, publicly display, encode, translate, transmit, or distribute any Content in any way without our prior written consent.

You may download or print materials purposely made available for personal, non-commercial use only, provided that you:

Do not remove any proprietary notices;
Use the information for reference only;
Do not alter the content; and
Do not make any further representations about the material.

Your Use of the Site

You agree not to:

Use automated tools (such as bots or spiders) to access or copy the Site;
Gain unauthorised access to any part of the Site or its systems;
Test the security or vulnerability of the Site;
Interfere with the operation of the Site or other users’ experience;
Misrepresent your identity or impersonate others;
Use the Site for illegal or unauthorised purposes.

Purchases; Other Terms

Additional terms may apply to purchases, promotions, or specific Site features. If these terms conflict with any specific service terms, the latter will apply.

We may update or withdraw products and services on the Site at any time without notice. Prices and availability may change, and we make no guarantee that content will be up to date.

Linked Policies

The following documents also apply to your use of the Site:

Privacy Policy
Guidelines for Using The Glamping Association Trademarks
Marketing Resources and Identity Guidelines
Cookie Use Policy
Badge Licence Agreement

These policies may be updated from time to time and are effective upon posting.

Accounts and Security

Some features require you to register an account. You are responsible for keeping your credentials secure and for any activity under your account. Notify us immediately of unauthorised use. Do not use someone else’s account without permission.

Privacy

Our Privacy Policy explains how we handle your data. By using the Site, you acknowledge that internet transmissions are never completely secure, and data you send may be intercepted.

Links to Third-Party Sites

We may link to external websites for your convenience. These are not under our control, and we do not endorse or accept responsibility for their content.

Disclaimers

We do not guarantee the Site or its content will be error-free or uninterrupted. Content is provided “as is” and may change without notice. We do not warrant that files are free of viruses or defects. Your use of the Site is at your own risk.

Limitation of Liability

To the extent permitted by law, The Glamping Association shall not be liable for indirect, incidental, or consequential damages arising from your use of the Site. If liability is established, our total liability shall not exceed the greater of £10.00 or fees paid in the six months before the claim.

Indemnity

You agree to indemnify us against any claims, losses, or expenses arising from your use of the Site or breach of these Terms.

Violations

We reserve the right to disclose information about you if necessary for legal compliance or investigations. We may also terminate your access to the Site if you breach these Terms. Legal action may follow, and you may be liable for costs.

Governing Law

These Terms are governed by the laws of England and the United Kingdom. You agree to the jurisdiction of UK courts. EU consumers may bring claims in their country of residence.

Void Where Prohibited

Some services may not be available in all countries. You are responsible for compliance with your local laws when accessing the Site from outside the UK.

Miscellaneous

These Terms form the entire agreement between you and us regarding Site use. If any part is found unenforceable, it will be replaced by a valid provision. Our failure to enforce any part of these Terms is not a waiver of our rights.

Feedback

Any feedback you provide is deemed non-confidential. We may use it without restriction.

Trademarks & Copyright

Guidelines for Using The Glamping Association Trademarks and Copyrights

(Formerly entitled Guidelines for Third Parties Using The Glamping Association Trademarks and Copyrights)

These guidelines are for The Glamping Association licensees, authorized resellers, registered members, developers, customers, and other parties wishing to use The Glamping Association’s trademarks, service marks or images in promotional, advertising, instructional, or reference materials, or on their web sites, products, labels, or packaging. Use for commercial purposes without the prior written consent of The Glamping Association may constitute trademark infringement and unfair competition in violation of laws in the country of use. Use of The Glamping Association trademarks may be prohibited, unless expressly authorized.

If you are a licensee of The Glamping Association trademark or logo and have been provided with special trademark usage guidelines with your license agreement, please follow those guidelines. If your license agreement does not provide usage guidelines, then follow these guidelines. If you are an Authorized Reseller or member of The Glamping Association program, you may be subject to additional restrictions.

The Glamping Association’s trademarks, service marks, trade names, and trade dress are valuable assets. In following these guidelines, you help us protect our valuable trademark rights and strengthen our corporate and brand identities. By using The Glamping Association trademark, in whole or in part, you are acknowledging that The Glamping Association is the sole owner of the trademark and promising that you will not interfere with The Glamping Association’s rights in the trademark, including challenging The Glamping Association’s use, registration of, or application to register such trademark, alone or in combination with other words, anywhere in the world, and that you will not harm, misuse, or bring into disrepute The Glamping Association trademark. The goodwill derived from using any part of The Glamping Association trademark exclusively inures to the benefit of and belongs to The Glamping Association. Except for the limited right to use as expressly permitted under these Guidelines, no other rights of any kind are granted hereunder, by implication or otherwise. If you have any questions regarding these guidelines, please talk to your, The Glamping Association representative or submit your query here.

Authorized Use of The Glamping Association Trademarks

Advertising, Promotional, and Sales Materials:Only The Glamping Association and its authorized resellers and licensees may use The Glamping Association Logo in advertising, promotional, and sales materials. Such authorized parties may use The Glamping Association Logo only as specified in their agreement with The Glamping Association and any associated Guidelines and such use must always be in conjunction with the appropriate terms that define the relationship authorized by their contract with The Glamping Association. For example:

Authorized Membership

Authorized Value Added Reseller

Authorized Service Provider

Authorized Supplier

Compatibility:Resellers may use The Glamping Association word mark (but not The Glamping Association Logo or other graphic symbol/logo owned by The Glamping Association) in a referential phraseon packaging or promotional/advertising materials to describe that the third party product is compatible with The Glamping Association referenced product, service or document/s, provided they comply with the following requirements.
The Glamping Association word mark is not part of the product name.
The Glamping Association word mark is used in a referential phrase such as “works with,” “for use with,” “for,” or “compatible with.”
The Glamping Association word mark appears less prominent than the product name.
The product is in fact compatible with, or otherwise works with, the referenced Glamping Association product.
The reference to The Glamping Association does not create a sense of endorsement, sponsorship, or false association with The Glamping Association or The Glamping Association products or services.
The use does not show The Glamping Association or its products in a false or derogatory light.
Publications, Seminars, and Conferences:You may use an The Glamping Association word mark in connection with book titles, magazines, periodicals, seminars, or conferences provided you comply with the following requirements:
The use is referential and less prominent than the rest of the title. Acceptable: XYZ CONFERENCE for The Glamping Association members.
The use reflects favourably on both, “The Glamping Association” and The Glamping Association products, services or documents.
Your name and logo appear more prominent than the, “The Glamping Association” word mark on all printed materials related to the publication, seminar or conference.
The Glamping Association logo or any other graphic symbol, logo, icon or image owned by The Glamping Association does not appear on or in the publication or on any materials related to the publication, seminar, or conference without express written permission from The Glamping Association.
A disclaimer of sponsorship, affiliation, or endorsement by The Glamping Association, similar to the following, is included on the publication and on all related printed materials: “(Title) is an independent (publication) and has not been authorized, sponsored, or otherwise approved by The Glamping Association.”
A trademark attribution notice is included in the credit section giving notice of The Glamping Association’s ownership of its trademark(s). Please refer to the section below titled “Proper Trademark Notice and Attribution.”
Web Sites:Web sites that serve only as noncommercial electronic informational forums concerning The Glamping Association, product’s, services or document/s may use The Glamping Association appropriate word mark, provided such use complies with the guidelines set forth in Section 3 above.
The Glamping Association Web Badge Licensing and Membership Program:Web sites may use one of The Glamping Association Web Badges if the site uses or was created using The Glamping Association-branded documents, products or services and you comply with the terms of The Glamping Association Web Badges License Agreement and Guidelines. For more information see The Glamping Association Web/terms-of-service.

Unauthorized Use of The Glamping Association Trademarks

Company, Product, or Service Name:You may not use or register, in whole or in part, The Glamping Association or any other trademarks, including graphic symbols, logos, icons owned by The Glamping Association , or an alteration thereof, as or as part of a company name, trade name, product name, or service name except as specifically noted in these guidelines.
The Glamping Association Logo and The Glamping Association-owned Graphic Symbols:You may not use The Glamping Association Logo or any other The Glamping Association-owned graphic symbol, logo, or icon on or in connection with web sites, products, packaging, manuals, promotional/advertising materials, or for any other purpose except pursuant to an express written trademark license from The Glamping Association, such as a reseller agreement.
Variations, Takeoffs or Abbreviations:You may not use an image of a tipi/tent or other variation of The Glamping Association logo for any purpose. Third parties cannot use a variation, phonetic equivalent, foreign language equivalent, takeoff, or abbreviation of The Glamping Association trademark for any purpose. For example:

Not acceptable:

Glampingassociation Glamp Association The Association of Glamping Glamping Association

Disparaging Manner:You may not use The Glamping Association trademark or any other The Glamping Association-owned graphic symbol, logo, or icon in a disparaging manner.
Endorsement or Sponsorship:You may not use The Glamping Association or any other The Glamping Association trademarks, including The Glamping Association-owned graphic symbols/logos, or icons, in a manner that would imply The Glamping Association’s affiliation with or endorsement, sponsorship, or support of a third party product or service.
Merchandise Items:You may not manufacture, sell or give-away merchandise items, such as T-shirts and mugs, bearing The Glamping Association or any other The Glamping Association trademarks, including symbols, logos, or icons, except pursuant to an express written trademark license from The Glamping Association.
The Glamping Association’s Trade Dress:You may not imitate the distinctive The Glamping Association packaging, web site design, logos, or typefaces.

Slogans and Taglines:You may not use or imitate any The Glamping Association slogan or tagline.

For example: “Think safe.”

Domain Names:You may not use an identical or virtually identical The Glamping Association trademark as a second level domain name.

Not acceptable: “tga.com” “tga.co.uk”

The “The Glamping Association” Trademark

You may not use the, “The Glamping Association” trademark standing alone except to denote or refer to the “The Glamping Association” product or service.
You may use “The Glamping Association” in your product name, company name, trade name, or service name provided your name satisfies the following criteria:
Your product is not a glamping association or supporting documents for a glamping business.
Your product or service is The Glamping Association compatible or the third party business is associated with glamping based products.
“The Glamping Association” is used in combination with another non-generic or non-geographically-descriptive word.

Acceptable: The Glamping Association Metalwork The Glamping Association Garden Centre

Not acceptable: The Glamping AssociationInsurance The Glamping AssociationSales

“The Glamping Association” does not appear more prominently than the rest of the name in size, colour, or typeface.
Your name does not suggest a false association with The Glamping Association.
Your name is not confusingly similar to any trademark owned or used by The Glamping Association.
You acknowledge that The Glamping Association is the sole owner of the “The Glamping Association” trademark and that you will not interfere with The Glamping Association’s use or registration of “The Glamping Association” alone or in combination with other words.
If you are a The Glamping Association Authorized Reseller or hold a membership, you may be subject to additional restrictions.

Proper Trademark Notice and Attribution

Distribution Within the United Kingdom Only
On product, product documentation, or other product communications that will be distributed only in the United Kingdom, use the appropriate trademark symbol (TM, SM, ®) the first time The Glamping Association trademark appears in the text of the advertisement, brochure, or other material.
Refer to the “The Glamping Association” Trademark List for the correct trademark symbol, spelling of the trademark, and generic term to use with the trademark. Generally, the symbol appears at the right shoulder of the trademark (except The Glamping Association Logo, where the logo appears at the right mid foot).
Include an attribution of The Glamping Association’s ownership of its trademarks within the credit notice section of your product, product documentation, or other product communication.

Following are the correct formats:

_________ and _______ are registered trademarks of The Glamping Association.

_________ and _______ are trademarks of The Glamping Association.

Distribution Outside the United Kingdon:
Do not use trademark symbols on products, product documentation, or other product communications that will be distributed outside the United Kingdom.
Use one of the following international credit notices:

_________ is a trademark of The Glamping Association., registered in the U.K. and other countries and regions.

_________ is a trademark of The Glamping Association.

Depictions of The Glamping Association Products

Endorsement or Sponsorship:The Glamping Association does not support the use of its logos, company names, product names, or images of The Glamping Association products by other parties in marketing, promotional or advertising materials as their use may create the perception that The Glamping Association endorses or sponsors the product, service or promotion.
Compatibility:If you are a reseller, you may show an image of The Glamping Association product in your promotional/advertising materials to depict that your product is compatible with, or otherwise works with, a “The Glamping Association” product, service or document/s, provided you comply with the following requirements:
Your product is in fact compatible with, or otherwise works with, the referenced The Glamping Association product or service.
The image is an actual photograph of the genuine The Glamping Association product and not an artist’s rendering (Note: You must obtain express written permission from The Glamping Association before using any photograph owned or licensed by The Glamping Association).
The Glamping Association product is shown only in the best light, in a manner or context that reflects favourably on the “The Glamping Association” products and on The Glamping Association.
The reference to The Glamping Association does not create a sense of endorsement or sponsorship by, or other false association with, The Glamping Association or The Glamping Association’s products or services.

For further information with respect to The Glamping Association’s copyrights, please submit your request, addressed to the Copyright Team.

QC33-V1-SL1 GUIDELINES FOR USING TGA TRADEMARKS & COPYRIGHTS

Rights & Permissions

Rights and Permissions

If you have any questions concerning the use of The Glamping Association trademarks and/or the licensing of The Glamping Association copyrighted material (e.g., photographs, video footage, The Glamping Association advertisements or other The Glamping Association materials), please refer to The Glamping Association’s Guidelines for Using The Glamping Association Trademarks and Copyrights, or complete the online form here stating what you are requesting.

For use of The Glamping Association copyrighted material in third party works (e.g., books or publications), if applicable, please include the information below. Please note that upon receipt of your request, we may require additional information.

A If available, specific URL for any image(s) or material from The Glamping Association.com for which you are seeking permission

B Surrounding copy or text to the, “The Glamping Association” material you wish to use in your project

C Publisher, if applicable

D Publishing date (and countries), if applicable

E Title, if applicable

F How The Glamping Association and its products fit into your project

G Your deadline

QC34-V1-SL1 RIGHTS AND PERMISSIONS

Marketing & Resources

Marketing Resources and Identity Guidelines

We believe that powerful marketing will help bring continued success for your glamping business. Use The Glamping Association badge/s, and these identity guidelines to effectively promote your glamping site badge.

Badges

Include The Glamping Association badge/s in all digital and printed marketing materials as a clear call to action to visit your glamping site.

Marketing Tools

Generate embeddable code that leads to your web site page on The Glamping Association listing page if you have chosen this service.

Badge Categories Available;

The Glamping Association – Membership Badge

Prefered

Alternative

The Glamping Association - Value Added Reseller Badge (coming soon)

The Glamping Association - Authorised Service Provider Badge (coming soon)

The Glamping Association - Authorised Supplier Badge (coming soon)

Preferred Badges

Use the preferred badge in all marketing communications promoting your glamping site / specific related services. The grey shadow border surrounding the badge is part of the badge artwork and should not be modified. Whenever one or more badges for other services you supply appear in a layout, use the preferred badge. Place the Membership badge first in the line-up of badges.

Alternative Badges

The alternative white badge is designed to give you greater versatility and can be used when the preferred badge appears visually heavy in the layout. The alternative badge is suitable when only one badge appears in the layout and when it complements the colours used in the layout. If badges for other services appear in your communication, use the preferred badge, not the alternative badge.

Badge Use

Use the correct badge for your particular designated business, for further clarification please contact a member of the business partners team here. Place the badge in a subordinate position to the image or main message so that it isn’t the dominant artwork. Don’t modify, angle, or animate the, “The Glamping Association” badge/s.

Use the pre-order option to request a personalised badge. For more information on pre-ordering badge/s contact a member of our team here.

Use only the badge/s artwork provided, and within these guidelines. Don’t use icons, logos, graphics, or images from www.TheGlampingAssociation.com to promote your glamping site or other related business. Never use the, “The Glamping Association” logo in place of the words The Glamping Association. Don’t use the standalone, “The Glamping Association” logo.

Link to Your Badge

Generate short links or embeddable code that lead to your listing on the, “The Glamping Association” website page. This can be requested here and attracts a small charge.

Graphic Standards

Minimum clear space is equal to one-quarter the height of the badge. Don’t place photos, typography, or other graphic elements inside the minimum clear space.

Minimum badge height is 14mm for use in printed marketing materials and 70px for use onscreen. Select a size that is clearly legible but not dominant in the layout.

When the badge is placed on advertising with very limited layout space, such as banners for social media, select a badge size that is clearly legible on all screens especially mobile devices. Minimum clear space for very limited layout space is equal to one-tenth the height of the badge.

Image Use

Feature product images on their own in your communications, and don’t include images of competing products. References to multiple platforms and competing products can be made only in copy or with badges.

Use The Glamping Association product images “as is” and without modification. Modifications include adding reflections, shadows, highlights, or graphic elements that appear to enter or come out of the product screen; cropping, tilting, or obstructing any part of the images; animating, flipping, or spinning the images; or creating buttons or icons with a product image. You can place promotional copy or violators beside the product images, not on top of them.

Graphic Standards

Use The Glamping Association product images at a size that is clearly legible at the image resolution provided. Ensure that the minimum device size is no smaller than 25mm in height for printed materials and 200px onscreen. Maintain the correct relative product scale whenever multiple products are shown.

Unauthorized Uses

The following uses of The Glamping Association products are not permitted in marketing materials:

Rendering in 3D or creating any simulation of an ‘The Glamping Association’ product
Illustrations that depict a The Glamping Association product, except for instructional material
Die-cut promotions in the shape of an The Glamping Association product
Food industry disposable packaging or promotions that use an ‘The Glamping Association’ product or badge
Decals, bumper stickers, or magnets placed on the outside of any vehicle that use an ‘The Glamping Association’ product or supplier badge
Graphics, illustrations, or logotypes to represent an The Glamping Association product

If your marketing contains illustrations of generic products, ensure that these products do not include details that are unique to The Glamping Association products.

Custom Photography and Video

Custom photography and video of The Glamping Association products are allowed. Show people interacting with the, “The Glamping Association” product in an authentic way, and feature your product in a realistic manner, exactly as a user will experience it.

Trademark Attribution

Include The Glamping Association credit lines wherever legal information is provided. At the end of a video, display the correct credit lines for The Glamping Association trademarks used in your video as described in Legal Requirements below. Maintain clear-space requirements when credit lines follow the badge.

Messaging and Writing Style

When promoting your products, your headline and copy should focus on your product, not on The Glamping Association product or service features. Use clear, simple messaging. Always include a call to action to The Glamping Association website.

Spelling and Language

Always use the correct The Glamping Association product names with the correct capitalization as shown on the, The Glamping Association Trademark List. Always use The Glamping Association product names in singular form. Modifiers such as modules, documents, or collection can be plural or possessive. Never typeset The Glamping Association product names using all uppercase letters.

Legal Requirements

Trademark Symbols

Don’t add symbols to headline copy or to the badge artwork provided by The Glamping Association.

For the correct trademark symbols, refer to the, The Glamping Association Trademark List.

Credit Lines

Use the appropriate credit lines in all communications worldwide, listing all the, ‘The Glamping Association’ trademarks and products included in your communication and advertising. Include the credit lines only once in your communication or website, and place the credit lines wherever you provide legal notification. Follow standard practices for the placement of legal copy, such as creating additional screens or providing interactive links. When the badge is used, credit both The Glamping Association and the, ‘The Glamping Association’ Logo.

Refer to the, The Glamping Association Trademark List for the correct trademark symbol, spelling of the trademark, and generic term to use with the trademark. Generally, the symbol appears at the right shoulder of the trademark (except the ‘The Glamping Association’ Logo, where the logo appears at the right middle).

Use the following formats for distribution within the United Kingdom only:

______ and ______ are registered trademarks of The Glamping Association Inc.

______ and ______ are trademarks of The Glamping Association Inc.

For distribution outside the United Kingdom, use one of the following international credit notices:

______ and______ are trademarks of The Glamping Association Inc., registered in the U.K. and other countries.

______ and______ are trademarks of The Glamping Association Inc.

A translation of the legal notice and credit lines (but not the trademarks) can be used in materials distributed outside the U.K. Never translate an, ‘The Glamping Association’ trademark.

For more information on using The Glamping Association trademarks, see Using The Glamping Association Trademarks and Copyrights.

Association, with The Glamping Association

Your badge image, The Glamping Association TV product images, or photographs thereof cannot be used in any manner that falsely suggests an association with The Glamping Association or is likely to reduce, diminish, or damage the goodwill, value, or reputation associated or The Glamping Association itself.

QC35-V1-SL1-07.04.2021 MARKETING RESOURCES & IDENTITY GUILDLINES

The Glamping Association - Documentation License Agreement

PLEASE READ THE FOLLOWING BRANDED DOCUMENTS MARKETING ARTWORK LICENSE AGREEMENT (“MARKETING AGREEMENT”) CAREFULLY BEFORE DOWNLOADING OR USING THE GLAMPING ASSOCIATION ARTWORK (AS DEFINED BELOW). THESE TERMS AND CONDITIONS CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND THE GLAMPING ASSOCIATION.

BY CHECKING THE APPROPRIATE BOX IN THE BRANDED DOCUMENTS MARKETING GUIDELINES, YOU REPRESENT THAT YOU ARE AN AUTHORIZED REPRESENTATIVE FOR YOUR MEMBERSHIP ACCOUNT AND THAT YOU HAVE READ AND AGREE TO THE TERMS OF THIS MARKETING AGREEMENT.

License Agreement

For use of Branded Documents.

This License Agreement (this “Agreement” of this “License Agreement”) is made and effective as of the Membership Commencement date clicked through by You (the “Commencement Date”) and between The Glamping Association, a company organized and existing in the United Kingdom, (“Licensor”) and the Client/business as per the membership details submitted by you.(“Licensee”).

WHEREAS:

Licensee wishes to obtain a license to use Branded Documents (hereinafter, the “Asset”), and
Licensor is willing to grant to the Licensee a non-exclusive, non-transferable License to use the Asset for the term and specific purpose set forth in this Agreement,
The Parties agree to enter into this License Agreement effective as of the date clicked through by You. Except as expressed in writing herein, nothing in this document shall be construed to modify the License Agreement in any way.

NOW, THEREFORE, in consideration of the foregoing, and of the mutual promises and undertakings contained herein, and other good and valuable consideration, the parties agree as follows:

1. Definitions

1.1 “Agreement” means this License Agreement including the attached Schedule.

1.2 “Confidential Information” means information that:

is by its nature confidential;
is designated in writing by Licensor as confidential;
the Licensee knows or reasonably ought to know is confidential;
Information comprised in or relating to any Intellectual Property Rights of Licensor.

1.3 “Asset” means the Asset provided by Licensor as specified in Item 6 of the Schedule in the form as stated in Item 7 of the Schedule.

1.4 “Intellectual Property Rights” means all rights in and to any copyright, trademark, trading name, design, patent, know how (trade secrets) and all other rights resulting from intellectual activity in the industrial, scientific, literary or artistic field and any application or right to apply for registration of any of these rights and any right to protect or enforce any of these rights, as further specified in clause 5.

1.5 “Party” means a person or business entity who has executed this Agreement; details of the Parties are specified in Item 2 of the Schedule.

1.6 “Term” means the term of this Agreement commencing on the Commencement Date as specified in Item 4 of the Schedule and expiring on the Expiry Date specified in Item 5 of the Schedule.

2. License Grant

2.1 Licensor grants to the Licensee a non-exclusive, non-transferable License for the Term to use the Asset for the specific purpose specified in this Agreement, subject to the terms and conditions set out in this Agreement.

3. Charges

3.1 In consideration of the Licensor providing the License under clause 2 of this License Agreement, the Licensee agrees to pay Licensor the amount of the License Charge as specified in Item 9 of the Schedule.

4. Licensee’s Obligations

4.1 The Licensee cannot use the Asset, for purposes other than as specified in this Agreement and in Item 8 of the Schedule.

4.2 The Licensee may permit its employees to use the Asset for the purposes described in Item 8, provided that the Licensee takes all necessary steps and imposes the necessary conditions to ensure that all employees using the Asset do not commercialise or disclose the contents of it to any third person, or use it other than in accordance with the terms of this Agreement.

4.3 The Licensee will not distribute, sell, License or sub-License, let, trade or expose for sale the Asset to a third party.

4.4 No copies of the Asset are to be made other than as expressly approved by Licensor.

4.5 No changes to the Asset or its content may be made by Licensee.

4.6 The Licensee will provide technological and security measures to ensure that the Asset which the Licensee is responsible for is physically and electronically secure from unauthorised use or access.

4.7 Licensee shall ensure that the Asset retains all Licensor copyright notices and other proprietary legends and all trademarks or service marks of Licensor.

5. Intellectual Property Rights

5.1 All Intellectual Property Rights over and in respect of the Asset are owned by Licensor. The Licensee does not acquire any rights of ownership in the Asset.

6. Limitation of Liability

6.1 The Licensee acknowledges and agrees that neither Licensor nor its board members, officers, employees or agents, will be liable for any loss or damage arising out of or resulting from Licensor’s provision of the Asset under this Agreement, or any use of the Asset by the Licensee or its employees; and Licensee hereby releases Licensor to the fullest extent from any such liability, loss, damage or claim.

7. Confidentiality

7.1 Neither Party may use, disclose or make available to any third party the other Party’s Confidential Information, unless such use or disclosure is done in accordance with the terms of this Agreement.

7.2 Each Party must hold the other Party’s Confidential Information secure and in confidence, except to the extent that such Confidential Information:

is required to be disclosed according to the requirements of any law, judicial or legislative body or government agency; or
was approved for release in writing by the other Party, but only to the extent of and subject to such conditions as may be imposed in such written authorisation.

7.3 This clause 7 will survive termination of this Agreement.

8. Disclaimers & Release

8.1 To the extent permitted by law, Licensor will in no way be liable to the Licensee or any third party for any loss or damage, however caused (including through negligence) which may be directly or indirectly suffered in connection with any use of the Asset.

8.2 The Asset is provided by Licensor on an “as is” basis.

8.3 Licensor will not be held liable by the Licensee in any way, for any loss, damage or injury suffered by the Licensee or by any other person related to any use of the Asset or any part thereof.

8.4 Notwithstanding anything contained in this Agreement, in no event shall Licensor be liable for any claims, damages or loss which may arise from the modification, combination, operation or use of the Asset with Licensee computer programs.

8.5 Licensor does not warrant that the Asset will function in any environment.

8.6 The Licensee acknowledges that: a. The Asset has not been prepared to meet any specific requirements of any party, including any requirements of Licensee; and b. it is therefore the responsibility of the Licensee to ensure that the Asset meets its own individual requirements.

8.7 To the extent permitted by law, no express or implied warranty, term, condition or undertaking is given or assumed by Licensor, including any implied warranty of merchantability or fitness for a particular purpose.

9. Indemnification

9.1 The Licensee must indemnify, defend and hold harmless Licensor, its board members, officers, employees and agents from and against any and all claims (including third party claims), demands, actions, suits, expenses (including solicitor’s fees) and damages (including indirect or consequential loss) resulting in any way from:

Licensee’s and Licensee’s employee’s use or reliance on the Asset,
any breach of the terms of this License Agreement by the Licensee or any Licensee employee, and
any other act of Licensee.

9.2 This clause 9 will survive termination of this Agreement.

10. Waiver

10.1 Any failure or delay by either Party to exercise any right, power or privilege hereunder or to insist upon observance or performance by the other of the provisions of this License Agreement shall not operate or be construed as a waiver thereof.

11. Governing Law

11.1 This Agreement will be construed by and governed in accordance with the laws of England, the United Kingdom. The Parties submit to exclusive jurisdiction of the courts of England, the United Kingdom.

12. Termination

12.1 This Agreement and the License granted herein commences upon the Commencement Date clicked through by You and is granted for the Term, unless otherwise terminated by Licensor in the event of any of the following:

if the Licensee is in breach of any term of this License Agreement and has not corrected such breach to Licensor’s reasonable satisfaction within 7 days of Licensor’s notice of the same;
if the Licensee becomes insolvent, or institutes (or there is instituted against it) proceedings in bankruptcy, insolvency, reorganization or dissolution, or makes an assignment for the benefit of creditors; or
the Licensee is in breach of clause 5 or 7 of this Agreement.

12.2 Termination under this clause shall not affect any other rights or remedies Licensor may have.

13. License Fee

13.1 In consideration for the License grant described in this License Agreement, Licensee shall pay the yearly non-refundable License fee as stated in Item 9 of the Schedule immediately upon execution of this Agreement and upon each anniversary date of this Agreement.

13.2 The License fee and any other amounts payable by the Licensee to the Licensor, under this Agreement, are exclusive of any and all foreign taxes, which if found to be applicable, will be invoiced to Licensee and paid by Licensee within 30 days of such invoice.

14. Assignment

14.1 Licensee shall not assign any rights of this License Agreement, without the prior written consent of Licensor.

15. Notices

15.1 All notices required under this Agreement shall be in writing and shall be deemed given (i) when delivered personally; (ii) five (5) days after mailing, when sent certified mail, return receipt requested and postage prepaid; or (iii) one (1) business day after dispatch, when sent via a commercial overnight carrier, fees prepaid. All notices given by either Party must be sent to the given address of the other.

16. Counterparts

16.1 This Agreement may be executed in any number of counterparts, each of which shall be deemed to be an original and all of which taken together shall constitute one instrument.

17. Severability

17.1 The Parties recognize the uncertainty of the law with respect to certain provisions of this Agreement and expressly stipulate that this Agreement will be construed in a manner that renders its provisions valid and enforceable to the maximum extent possible under applicable law. To the extent that any provisions of this Agreement are determined by a court of competent jurisdiction to be invalid or unenforceable, such provisions will be deleted from this Agreement or modified so as to make them enforceable and the validity and enforceability of the remainder of such provisions and of this Agreement will be unaffected.

18. Entire Agreement

18.1 This Agreement contains the entire agreement between the Parties and supersedes any previous understanding, commitments or agreements, oral or written. Further, this Agreement may not be modified, changed, or otherwise altered in any respect except by a written agreement signed by both Parties.

Exhibit A – Schedule

Item 1 – License Agreement

THE LICENSE AGREEMENT OF WHICH THIS SCHEDULE FORMS A PART IS DATED AS OF THE DATE CLICKED THROUGH BY YOU AND IS BY AND BETWEEN THE PARTIES REFERENCED IN ITEM 2 BELOW.

Item 2 – Name and Address of Licensor and Licensee

Licensor: The Glamping Association, a company organized and existing in UK

Licensee: The person/business that purchased the Branded Documents License Agreement

Item 3 – Other License Terms

Item 4 – Commencement Date – The date clicked through by You

Item 5 – Expiry Date – 12 (twelve) months from the commencement date

Item 6 – Description of Asset – Branded modules and Branded Documents,

Item 7 – Format of Asset – Digital documents, Microsoft excel documents, Microsoft word documents, PDF’s, various imagery formats

Item 8 – Approved Purpose – To implement a quality system to help control risk.

Item 9 – License Fee – The license fee is made up as part of the membership fee, which is stated on The Glamping Association website and is for a 12 (twelve) month membership and license.

QC37-V1-SL1 – 11.04.2021 BRANDED DOCUMENTS LICENSE AGREEMENT

The Glamping Association - Author Terms & Conditions

Terms and Conditions for Info Hub Authors

1. Eligibility

1.1 Only approved members of The Glamping Association – UK & Europe (hereafter referred to as “TGA”) are eligible to request author status.

1.2 TGA reserves the right to approve or reject author applications based on suitability.

1.3 Author status is granted solely for the purpose of contributing content to the Info Hub and does not constitute employment or partnership with TGA.

2. Content Guidelines

2.1 Authors must ensure all submitted content is original and not published elsewhere. Plagiarism will result in immediate revocation of author privileges.

2.2 Posts must align with the themes of glamping, hospitality, or related topics that add value to TGA’s audience.

2.3 Content must be professional, accurate, and free from offensive or discriminatory language.

2.4 TGA reserves the right to edit or request revisions to submitted content to align with editorial standards.

3. Copyright and Ownership

3.1 By submitting content to TGA, authors grant TGA a non-exclusive, royalty-free, perpetual license to publish, distribute, and promote the content.

3.2 Authors retain copyright of their content but agree not to publish the same content on competing platforms for a minimum of 6 years.

4. Responsibility

4.1 Authors are responsible for fact-checking their content and ensuring accuracy.

4.2 Any opinions expressed in articles are those of the author and do not necessarily reflect the views of TGA.

4.3 Authors must disclose any conflicts of interest, including relationships with businesses or organisations mentioned in their articles.

5. Conduct

5.1 Authors must conduct themselves in a professional and respectful manner when interacting with TGA staff and the Info Hub community.

5.2 Misuse of author privileges, such as promoting unrelated or unauthorised products/services, will lead to termination of author status.

5.3 The Info Hub is not a platform for advertising. Authors may only reference their own products or services if:

The product or service is directly relevant to glamping or hospitality.
It provides valuable insights, solutions, or benefits for TGA members or the wider glamping community (e.g., eco-friendly accommodation solutions, glamping site management tools, or services enhancing the guest experience).
The reference is incidental and integrated naturally into the context of the content (e.g., within a case study or educational guide).

6. Posting and Moderation

6.1 TGA reserves the right to determine whether submitted content is suitable for publication.

6.2 Published articles may be edited for clarity, formatting, or length without altering the core message.

6.3 TGA may remove published content at its discretion without prior notice.

7. Termination

7.1 TGA reserves the right to revoke author status at any time, with or without cause.

8. Privacy

8.1 Author details, including name and site name, may be published alongside their content.

8.2 Personal data will be handled in accordance with TGA’s Privacy Policy.

9. Changes to Terms

9.1 TGA may amend these Terms and Conditions at any time.

9.2 It is the author’s responsibility to read the Terms and Conditions. Continued participation as an author indicates acceptance of the revised terms.

Agreement

By submitting an application to become an Info Hub author, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

The Glamping Association - Agent Terms & Conditions

The Glamping Association Agent Terms and Conditions

1. Introduction

These Terms and Conditions govern the relationship between The Glamping Association and its Agents. By acting as an Agent for The Glamping Association, you agree to comply with these Terms and Conditions.

2. Agent Eligibility

To qualify as an Agent for The Glamping Association, you must:

2.1 Be an active member of The Glamping Association.

2.2 Comply with all membership requirements and obligations.

3. Commission Payments

3.1 Annual Commission: Agents are eligible to receive annual commission payments for referrals resulting in new memberships with The Glamping Association.

3.2 Active Membership Requirement: To receive commission payments, you must maintain active membership status with The Glamping Association. If your membership lapses or is terminated, you will forfeit any pending or future commission payments.

3.3 Payment Schedule: Commission payments are processed annually, a statement will be issued at the beginning of December at which point, we will request an invoice to mirror the statement sent to you.

4. Agent Responsibilities

As an Agent for The Glamping Association, you agree to:

Promote memberships ethically and professionally.

Provide accurate information about The Glamping Association’s services and benefits.

Refrain from making unauthorised commitments or representations on behalf of The Glamping Association.

5. Termination

The Glamping Association reserves the right to terminate your Agent status if:

You breach these Terms and Conditions.

Your membership with The Glamping Association is suspended or terminated.

You engage in conduct detrimental to the reputation or interests of The Glamping Association.

6. Amendments

The Glamping Association may amend these Terms and Conditions at its discretion, and at any time. Agents should check for ant changes regularly via The Glamping Association’s website. Continued participation as an Agent constitutes acceptance of the amended Terms and Conditions.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom.

By acting as an Agent for The Glamping Association, you confirm that you have read, understood, and agree to abide by these Terms and Conditions.

The Glamping Association - Affiliate Terms & Conditions

By participating in The Glamping Association Affiliate Rewards Programme, you agree to the following terms:

1. Eligibility

You must be an active, approved member or approved partner of The Glamping Association to earn referral points and unlock rewards.
Referrals must be new to The Glamping Association. Existing or previously cancelled members do not qualify.

2. Referral Tracking

Referrals are tracked via your unique invitation code. The code must be used at the time of sign-up for the referral to be counted.
Referral points are only awarded once the referred member has completed their registration, payment, and approval process.

3. Reward Unlocking

Rewards are unlocked based on the number of successful referrals.
Some rewards may require additional information or content from you before they can be delivered (e.g. for video creation or promotional posts).

4. Membership Status

You must have an active membership at the time of reward delivery. If your membership lapses, your progress will be paused, and any pending rewards may be withheld until renewal.
The Glamping Association reserves the right to revoke rewards if a referred member is later found to be ineligible or fraudulent.

5. Reward Delivery

Rewards such as social posts, videos, or featured listings will be scheduled and delivered at the discretion of The Glamping Association, with a reasonable timeframe.
Certain rewards may be time-limited (e.g. 14-day featured spot) and will automatically expire at the end of that period.

6. Non-Transferable

Referral points and rewards are non-transferable and cannot be exchanged between members.
Rewards may not be sold, exchanged for cash, or claimed on behalf of another business unless explicitly stated.

7. Cash Conversion

In some cases, members who have accumulated a high number of referrals may be eligible to convert their points into commission-based payments. This is handled on a case-by-case basis and is subject to approval.

8. Misuse & Fair Use

Abuse of the referral programme – including, but not limited to, submitting false referrals, creating duplicate accounts, or attempting to manipulate tracking – is strictly prohibited.
The Glamping Association reserves the right to suspend or permanently remove any member found to be abusing the system. This may include disqualification from the rewards programme and termination of membership without refund.
We also reserve the right to review, adjust, or cancel the referral programme or individual rewards at any time without prior notice.

9. Changes to the Programme

The Glamping Association may update or amend these terms at any time. Continued participation in the programme constitutes acceptance of any changes.

The Glamping Association - Membership Terms & Conditions

1. Membership Overview

1.1. Membership with The Glamping Association grants access to features, benefits, and resources intended to support glamping site owners and approved partners.
1.2. Membership is available on a paid subscription basis, and members are responsible for maintaining accurate account details.

2. Cooling-Off Period and Refunds

2.1. Members are entitled to a cooling-off period of seven (7) days from the date of purchase, during which they may request a full refund.
2.2. If the member creates and submits their listing within the cooling-off period, they waive their right to a refund.
2.3. Refund requests must be submitted via the official contact form on our website within the 7-day period.
2.4. After the cooling-off period has ended or the member has created their listing (whichever comes first), membership fees are non-refundable.

3. Membership Responsibilities

3.1. Members are responsible for creating and maintaining an accurate listing that reflects their business.
3.2. Listings must comply with The Glamping Association’s content guidelines, which include but are not limited to the following requirements:

Listings must contain true and accurate information about the business and its offerings.
Listings must not include false, misleading, or deceptive claims.
Content must not contain any offensive, inappropriate, or illegal material.
Listings should be kept up to date to ensure accuracy for potential customers.

3.3. Members are expected to conduct themselves professionally and uphold ethical business practices within the glamping industry.

4. Membership Duration and Renewal

4.1. Membership operates on a rolling subscription basis, renewing automatically unless cancelled.
4.2. Members may cancel their membership at any time, but no refunds will be issued after the cooling-off period.
4.3. If a membership expires due to non-renewal, access to member benefits, including the business listing, will be suspended.

5. Membership Termination

5.1. The Glamping Association reserves the right to suspend or terminate a membership if:

The member fails to comply with these terms or engages in misconduct.
The listing is found to contain false, misleading, or inappropriate information.
The member is found to be operating in a way that negatively impacts the association or its community.

5.2. No refunds will be issued in cases of membership termination due to violations of these terms.

6. Approved Partner Application

The Glamping Association is committed to maintaining high standards within our community of Approved Partners. As part of the application process, applicants consent to The Glamping Association conducting “reasonable enquiries” to verify the legitimacy, authenticity, and credibility of their business.

Definition of Reasonable Enquiries:

“Reasonable enquiries” may include, but are not limited to:

Business Registration Verification: Confirming the existence and active status of the business with appropriate governmental or official bodies (such as Companies House, HMRC, or relevant licensing authorities).
Address Verification: Validating the business address provided by applicants through methods including postcard verification (sending a physical postcard containing a unique verification code to the registered business address), online database checks, or documentation checks (e.g., utility bills, lease agreements, official governmental documents).
Trading History and Financial Stability: Reviewing publicly available records or requesting evidence of trading history to assess operational credibility, consistency, and financial reliability.
Online Presence and Website Checks: Assessing the applicant’s business website, domain ownership details (WHOIS), social media presence, online reviews, and other digital platforms to confirm the consistency, accuracy, and professionalism of their online representation.
References and Testimonials: Requesting professional references or testimonials from suppliers, clients, or industry associates who can independently verify the legitimacy, quality, and reputation of the applicant.
Customer Feedback and Reviews: Evaluating publicly available feedback and reviews on reputable platforms (e.g., Trustpilot, TripAdvisor, Google Reviews) to understand customer experiences and business reliability.

These checks are carried out respectfully and confidentially, solely for the purpose of ensuring the credibility and integrity of The Glamping Association’s community of Approved Partners. All information obtained through reasonable enquiries will be treated confidentially and securely, adhering to The Glamping Association’s Privacy Policy and relevant data protection regulations.

By submitting an application to become an Approved Partner, you expressly consent to these reasonable enquiries being undertaken as part of your application evaluation.

7. Amendments to Terms

7.1. The Glamping Association reserves the right to update these terms at any time. Members will be notified of significant changes.
7.2. Continued use of the membership after changes have been made constitutes acceptance of the updated terms.

Use of Documents Provided by The Glamping Association

These terms and conditions govern the use of all documents, templates, guides, checklists, forms, and written materials (“Documents”) provided by The Glamping Association (“we”, “us”, or “our”) to members or users of our services.

By accessing, downloading, using, or relying on any Document, you agree to be bound by these terms.

1. Purpose and Nature of Documents

All Documents are provided for general informational and advisory purposes only. They are intended to support users in understanding common practices within the glamping industry but are not tailored to your specific business, nor are they substitutes for professional advice.

We do not offer legal, financial, safety, regulatory, or technical services, and our Documents should not be interpreted as such.

2. No Guarantee of Compliance or Suitability

We make no representations, warranties, or guarantees that the Documents:

Comply with any local, national, or international laws or regulations
Are suitable for your individual circumstances
Meet any particular safety, planning, insurance, or licensing requirements

You remain solely responsible for ensuring your operations and business practices are legally compliant and safe.

3. Requirement for Independent Advice

We strongly recommend that you seek independent professional, legal, or specialist advice before using or implementing any Document.

Relying solely on Documents from The Glamping Association is at your own risk, and may result in regulatory or legal issues if used without proper professional assessment.

4. Limitation of Liability

To the fullest extent permitted by law, The Glamping Association, its directors, employees, agents, or affiliates shall not be liable for any loss, damage, liability, expense, or claim (whether direct, indirect, incidental, or consequential) arising from or in connection with:

The use of any Document
Errors, omissions, or outdated content within a Document
Any reliance placed on the content of a Document

Use of our Documents is entirely at your own discretion and risk.

5. No Legal Relationship Created

The provision of Documents does not create a solicitor-client, advisor-client, or consultancy relationship. Our role is purely to provide peer-to-peer support and industry insight as a community-based organisation. We do not act on your behalf, nor do we accept responsibility for your decision-making or actions.

6. Jurisdiction and Governing Law

These terms are governed by the laws of England and Wales, and any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are located in Scotland, Northern Ireland, or another legal jurisdiction, you must ensure the relevance and legality of our Documents before use.

7. Copyright and Usage

All Documents are protected by copyright and intellectual property laws. They may not be resold, redistributed, republished, or modified for commercial use without our express written consent.

You are permitted to use the Documents internally within your own business for lawful purposes, provided you comply with these terms.

8. Updates and Accuracy

We may update or amend our Documents periodically, but we do not guarantee that content is up to date, complete, or accurate. It is your responsibility to check for updates and verify content before use.

9. Indemnity

You agree to indemnify and hold harmless The Glamping Association, its directors, staff, and affiliates from and against any claims, damages, liabilities, losses, or legal fees resulting from:

Your use of any Document
Any third-party claim arising from your reliance on, distribution of, or reference to the Documents

10. Acceptance of Terms

By using any Document supplied by us, you confirm that you have read, understood, and accepted these terms. If you do not agree to these terms, you must not use or rely on any Document provided by The Glamping Association.

Add-Ons - Terms of Use

Website Button Add-On – Terms of Use

These terms apply specifically to members of The Glamping Association who choose to purchase the optional Website Button add-on for their listing.

1. Feature Description

The Website Button is a paid add-on that places a clickable button on your public listing, linking to a URL of your choice. This button can be used to direct visitors to your external website, booking platform, or another relevant page.

2. Member Responsibility

By using this feature, you agree that:

You are fully responsible for the destination link provided.
The content, functionality, and availability of the external site you link to is outside the control of The Glamping Association.
You must ensure that the link remains accurate, active, and appropriate for public use.

3. Permitted Use

Links must:

Be relevant to your glamping business or offering.
Not contain or lead to harmful, offensive, illegal, or misleading content.
Not include content related to adult services, gambling, or malicious software.

The Glamping Association reserves the right to remove or disable your button without notice or refund if we deem the destination to breach these terms or to be otherwise inappropriate.

4. Billing, Renewals, and Refunds

The Website Button is billed as an annual subscription.
Your subscription will renew automatically each year unless cancelled in advance.
Pricing may be subject to change at the time of renewal. We will notify you in advance of any pricing adjustments.
All payments are non-refundable, including in cases where the button is removed due to a breach of these terms or if the feature is no longer required before the end of the subscription term.

5. No Guarantee of Traffic or Results

The Glamping Association does not guarantee:

Increased traffic to your website.
Enquiries, leads, or bookings via the button.
Continued visibility or functionality in the event of third-party website downtime.

6. Service Changes and Removal

We reserve the right to modify, suspend, or discontinue the Website Button feature at any time. Where possible, we will provide advance notice of significant changes that may affect your listing.

7. Technical Limitations

You are responsible for ensuring that your chosen link works as intended. The Glamping Association is not liable for technical issues related to the operation of your external website or booking platform.

8. Link Changes

You may update your linked URL at any time through your member dashboard or by contacting The Glamping Association.
All links must continue to comply with these terms. We reserve the right to remove or disable links that violate our guidelines at any time.

9. Compatibility Disclaimer

We aim to ensure the Website Button displays and functions correctly across modern browsers and devices, but we cannot guarantee perfect performance in every environment or platform.

10. Misuse or Misrepresentation

The Website Button must not be used to mislead users or to imply any endorsement, partnership, or guarantee from The Glamping Association. Misuse may result in the button being removed without refund and could affect your membership status.

11. Duration and Visibility

The Website Button will remain active on your listing for the full duration of your paid subscription, provided your main membership is active and the linked content remains compliant with these terms.

Terms of Service