When setting up or running a glamping site, the excitement of creating unique guest experiences often takes centre stage. However, behind the scenes, there’s a critical element that can’t be overlooked: understanding and managing the legal requirements of your business. Ensuring compliance not only keeps your site safe and professional but also helps to build guest trust.

In this post, we’ll cover some of the key legal areas glamping site owners should be aware of, helping you stay on track while focusing on what you do best—delivering memorable stays.

Planning Permission and Land Use

Before you start building or pitching tents, check whether planning permission is required for your site. In most cases, changing the use of land for glamping may need local authority approval. Planning rules can vary widely depending on your location, the type of accommodation you’re offering, and how long your site will operate each year.

Key Tip:

Contact your local planning authority early in the process to discuss your plans and any necessary permissions. It’s better to know in advance than face costly delays later.

Health and Safety Regulations

Guest safety is a top priority, and compliance with health and safety regulations is non-negotiable. This includes providing fire safety equipment, maintaining safe access to facilities, and carrying out regular risk assessments. If you offer cooking facilities, ensuring fire safety protocols are in place is essential.

What to Remember:

• Regularly inspect and maintain structures like yurts, pods, or cabins.
• Clearly communicate safety procedures to guests, particularly in emergencies.
• Keep an updated log of safety checks.

Insurance Requirements

Having the right insurance protects both you and your guests. Public liability insurance is a must for glamping sites, as it covers claims for injuries or property damage that occur during a guest’s stay. Additional cover, such as for employer liability (if you have staff) or equipment insurance, may also be needed depending on your operations.

Licensing and Environmental Laws

Certain facilities, such as those offering alcohol or food, may require specific licences. Similarly, sites with outdoor hot tubs or swimming pools may need to meet additional health regulations. Environmental laws are also crucial, especially if your site is near protected land or waterways.

Check the Following:

• Waste disposal and sewage system compliance.
• Regulations regarding noise levels, particularly if you’re in a rural area.
• Wildlife conservation laws that might affect building or operating on your site.

Accessibility Requirements

Making your site accessible to all potential guests isn’t just good practice—it’s often a legal requirement. Considerations might include step-free access, accessible bathrooms, and clearly marked pathways.

Proactive Planning:

By consulting accessibility guidelines and building features into your design, you can welcome a wider audience and avoid potential discrimination issues.

Contracts and Policies

Clear booking policies and contracts help to manage guest expectations and protect your business in the event of disputes. These should cover cancellation terms, liability disclaimers, and any site rules (such as noise curfews or pet policies). Display these policies prominently on your website or booking system.

Supporting Your Risk Management

Efficiently managing risks and meeting legal requirements can be challenging, especially with so many aspects to consider. Accessing relevant documentation, like risk assessments or policy templates, can make this process much more manageable. Resources like these are invaluable for glamping businesses, providing clarity and structure to help you operate responsibly.

For example, members of The Glamping Association have access to a document library filled with helpful resources designed to assist site owners in areas such as safety compliance and operational planning. Whether you’re looking to streamline your risk management or explore new ways to enhance your site’s operations, these types of tools can make a real difference.

Seeking Professional Advice

Navigating these legal essentials can feel daunting, but you don’t have to do it alone. Consulting with legal and insurance professionals who specialise in hospitality can ensure your site operates smoothly and within the law. Always seek legal advice before beginning your journey.

By understanding and meeting the legal requirements of your glamping site, you’ll be well-positioned to grow your business while offering safe and enjoyable experiences for your guests.